A safe, child-focused environment where children can spend time with a parent or family member under the guidance of a trained professional, protecting children's wellbeing while supporting parental relationships.
Enquire NowSupervised contact is a child-focused service for families where safety concerns, high conflict or child protection considerations mean that a child's contact with a parent or family member needs to be supported by a neutral professional. It provides a structured, safe environment for children to maintain their parental relationships without being exposed to conflict or risk.
This service may be appropriate where Court Orders require supervised contact, where one parent has concerns about the safety of unsupervised contact, or where a relationship is being gradually rebuilt after a period of limited contact.
Supervised contact sessions are conducted by a trained professional in a safe, neutral and child-friendly environment, either in person at a suitable venue or via a supported online format where appropriate. The supervisor's role is to observe and support the contact, not to counsel or mediate between parents during the session.
The service is separate from mediation and from parental coordination. Parents are not required to interact with each other during a supervised contact session. The child's safety, comfort and wellbeing are the primary focus throughout.
We discuss your situation, the relevant arrangements and whether supervised contact is appropriate. We will ask about any Court Orders or safety concerns that are relevant.
We speak separately with each parent to explain the process, set expectations and ensure the environment is appropriate for the children involved.
Sessions are conducted in a safe, child-focused environment. The supervisor observes and supports the contact, ensuring the child's wellbeing is maintained throughout.
Progress is reviewed regularly. Where required, written records of sessions can be provided. We can discuss reporting requirements with you at the outset.
Get in touch for a confidential conversation about how supervised contact can support your family.
Tell us about the arrangements you need for your child and we will call you back within one business day. Everything you share is treated as confidential.