We are a professional mediation service committed to helping families, individuals, businesses and workplaces resolve disputes with clarity, dignity and practical support.
Alternative Mediations is a professional mediation practice providing confidential, structured dispute resolution services for families, individuals, businesses and workplaces.
We believe that most disputes, given the right environment and the right support, can be worked through, and that people who reach their own agreements are better placed to move forward than those who have an outcome imposed on them.
Our mediators are accredited under AMDRAS, the national accreditation standard for mediators in Australia, and our Family Dispute Resolution Practitioners are registered with the Attorney-General's Department, which is what authorises a section 60I certificate to be issued. We understand that the situations people bring to us are rarely simple, and we approach every case with the attention and respect it deserves.
"Mediation doesn't just resolve disputes. At its best, it restores the conditions for people to move forward, together or separately, but with clarity."
These are not just words on a page. They reflect the standards we hold ourselves to in every client interaction and every mediation session.
Our mediators don't have a stake in the outcome. We facilitate fairly, without steering parties toward a particular result, and without favouring one party over another.
We take privacy seriously. What is shared with us stays with us. The confidentiality of the process is fundamental to its effectiveness, and to the trust people place in us.
We keep sessions focused and productive. Our goal is workable outcomes, not open-ended processes. We respect people's time and their need for resolution.
Every person who comes to us is dealing with something real and often difficult. We treat every client with dignity, care and the kind of attention their situation deserves.
We tell people what they need to know, not what they want to hear. If mediation is unlikely to help in a particular situation, we will say so, clearly and kindly.
Our mediators are professionally trained and committed to continuous development. We hold ourselves to high professional standards in everything we do.
We understand that most people do not arrive at mediation feeling calm. They come with frustration, anxiety and often a great deal of emotional weight. Our job is to create an environment that is calm, structured and safe, so that productive conversation is possible.
We don't rush. We don't pressure. We ask good questions, listen carefully and help people find a way forward that they have had a genuine part in shaping.
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Chief Executive Officer
Anthony Lang is Chief Executive Officer of Alternative Mediations. His path here came through education, training, business leadership and dispute resolution, and it shaped a simple view: mediation should be practical and accessible, a real alternative to the cost and delay of the courts.
He has built nationally recognised training initiatives for the next generation of mediators and family dispute resolution practitioners, and works closely with legal professionals, government, community organisations and industry to make mediation a normal first step rather than a last resort. Anthony sets the strategic direction for Alternative Mediations, and keeps the practice focused on what matters most: outcomes that actually help people move forward.
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Director / Family Dispute Resolution Practitioner
Fay Alizai is a Director and Family Dispute Resolution Practitioner at Alternative Mediations. Fay brings with her over 19 years of corporate and government experience across a range of complex and people-focused environments, where she has developed strong skills in communication, negotiation, stakeholder engagement, and conflict resolution.
With extensive foreign language training and the ability to communicate in multiple languages, Fay is uniquely positioned to support individuals and families from diverse cultural and linguistic backgrounds. Her multicultural background enables her to build trust, foster understanding, and communicate effectively with people from all walks of life.
Fay is passionate about helping individuals navigate challenging situations with dignity and respect. She is committed to creating a safe, supportive, and culturally responsive environment where all parties feel heard, understood, and empowered to work towards positive outcomes.
Alongside English, Fay is fluent in Dari, Farsi, Tajiki and Hazaragi, and can run a full mediation session in any of these languages.
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CFO / Business Manager
Javid Osman is the CFO and Business Manager at Alternative Mediations. With over 25 years of experience in management, marketing, and stakeholder engagement, Javid brings a wealth of knowledge, leadership, and strategic expertise to the organisation.
Throughout his career, Javid has successfully built and maintained strong relationships with clients, community groups, and key stakeholders, earning a reputation for his professionalism, integrity, and commitment to excellence. His extensive experience in business operations and strategic planning plays a vital role in supporting the growth and success of Alternative Mediations.
A passionate and results-driven professional, Javid is dedicated to delivering positive outcomes and ensuring the highest standards of service. His strong leadership, collaborative approach, and genuine commitment to helping others make him an invaluable member of the Alternative Mediations team.
Alongside English, Javid is fluent in Dari, Farsi, Tajiki and Hazaragi, and can run a full mediation session in any of these languages.
Book a confidential consultation. We'll listen, explain the process and help you understand your options, with no pressure and no obligation.