Fay Alizai in a family mediation conversation
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Family & Separation

Family Dispute Resolution and section 60I certificates

If a lawyer has told you that you need to attempt Family Dispute Resolution before you can apply to court, this is the process they mean. We help separated parents work through parenting arrangements, communication and child-focused decisions in a structured, neutral and confidential environment.

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Who this service is for

Family Dispute Resolution (FDR) is designed for separated or divorcing parents who need support to discuss arrangements for their children. It is suitable for parents at any stage of separation, including those who have just separated, those reviewing existing arrangements, or those who have tried to resolve matters directly but have reached an impasse.

Our Family Dispute Resolution Practitioners are registered with the Attorney-General's Department, which is what authorises them to issue a section 60I certificate. They provide a safe, structured space where both parents are heard, children's interests remain central and practical options can be explored together.

All sessions are conducted in English as standard. For families who prefer it, sessions are also available in Dari, Farsi, Tajiki and Hazaragi, so language is never a barrier to accessing FDR.

A court requirement, in most cases

Do you need a section 60I certificate?

Family Dispute Resolution is a legally recognised process under the Family Law Act. In most parenting disputes, a genuine attempt at FDR is required before an application can be made to the Family Court.

Our practitioners are on the Attorney-General's Department register, so we can issue a section 60I certificate where one is required for your matter.

A certificate does not depend on the two of you reaching agreement. It records that the process was attempted, so it still has a purpose if the other parent will not take part or if the matter is not resolved in the session.

Ask us about your situation

Common topics we help with

Parenting arrangements, time and schedules
Communication between separated parents
School holiday and special occasion arrangements
Changeover arrangements and logistics
Decisions about children's education, health and activities
Child-focused routines and consistency
Changes to existing parenting arrangements
Communication tools and agreements between parents

Why consider FDR?

FDR is a legally recognised process under the Family Law Act. In most parenting disputes, a genuine attempt at FDR is required before an application can be made to the Family Court. More importantly, FDR often produces better outcomes than litigation, because both parents have been part of reaching the agreement, they are more likely to follow through on it.

The process is confidential, child-focused and designed to reduce ongoing conflict. It is also considerably less costly and stressful than court proceedings.

What the process looks like

1
Initial contact

You contact us to briefly discuss your situation. We explain how FDR works and whether it may be suitable for your circumstances.

2
Individual intake

We speak with each parent separately to understand their perspective, assess the suitability of the process and explain what to expect in the session.

3
Mediation session

A structured, facilitated session where both parents can discuss parenting matters in a calm environment. The mediator keeps the focus on practical, child-centred outcomes.

4
Agreement or next steps

If an agreement is reached, it can be documented. Where a section 60I certificate is required for court, we issue it. We can advise on appropriate next steps.

Ready to take the next step?

Get in touch for a confidential, no-obligation conversation about your situation.

Enquire about Family Dispute Resolution

Tell us what is happening with the parenting arrangements and we will call you back within one business day. If you need a section 60I certificate, say so and we will explain how that works.

  • A confidential call back within one business day.
  • A short intake conversation before anything is booked.
  • Initial enquiries are obligation-free.
Call 02 7234 9856 Mon to Fri

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