Professional Mediation Services  ·  Australia

Professional mediation for
life's difficult conversations.

Alternative Mediations provides calm, structured and confidential mediation for families, workplaces and businesses, helping people find a practical way forward.

Confidential
Qualified Mediators
In Person & Online
Australia-Wide
Professional mediation in practice, two professionals in conversation
9 Services Across three specialist areas
Confidential Private, off the public record
Flexible In person & online sessions
Nationwide Services across Australia

A better way through difficult conversations.

Conflict, whether in a family, a workplace or a business relationship, can feel overwhelming. When communication breaks down and decisions stall, escalation is not the only path.

Mediation creates a structured, neutral space where people can be heard, explore practical options and move toward resolution, without the cost, delay or damage of formal proceedings.

How the process works
Confidential

What is discussed in mediation stays in mediation, not on any public record.

Practical & outcome-focused

The process is structured to move parties toward workable next steps.

Neutral facilitation

Our mediators don't take sides, they facilitate a fair process for all parties.

Less stressful than formal legal proceedings
More control over your own outcome
Private process not on any public record

Professional mediation for every situation.

Three service areas, nine specialist services. Structured, confidential mediation for families, workplaces and businesses across Australia.

Family & Separation

Supporting families through separation and beyond.

Property Mediation

Helping separated couples or property co-owners resolve disputes about the division of assets and property arrangements without the cost and delay of court proceedings.

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Parental Coordination

Ongoing support for separated parents who have parenting arrangements in place but continue to experience conflict or communication difficulties in day-to-day co-parenting.

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Supervised Contact

A safe, child-focused environment where children can spend time with a parent or family member under the guidance of a trained professional when safety or conflict concerns are present.

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Professional & Workplace

Resolving conflict in business and at work.

Workplace Mediation

Supporting employers, employees and teams to resolve workplace conflict, communication breakdowns and interpersonal disputes with professionalism and discretion.

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Employee Assistance Program

Confidential support for employees facing personal or professional challenges, including relationship breakdown, workplace conflict, stress and career uncertainty.

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Career Development Counselling

Career counselling for individuals experiencing life transitions, helping people gain clarity, rebuild confidence and take practical steps toward a more stable future.

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Later in Life

Compassionate support for families navigating later-life decisions.

Mediation may be right for you if...

These situations come up often. If any feel familiar, a confidential conversation with us costs nothing and carries no obligation.

01

Communication has broken down

Direct conversation feels impossible, unproductive or too emotionally charged to manage without support.

02

Decisions keep being delayed

Important decisions about children, property, finances or work are stalling because agreement can't be reached.

03

Conflict is affecting those around you

Children, staff, family or business relationships are suffering as a result of an unresolved dispute.

04

You need a neutral third party

Both sides are entrenched and need someone neutral to help facilitate a productive conversation.

05

The matter risks escalating

Without intervention, the dispute may move to formal proceedings, which are costly, slow and stressful for everyone.

06

You want a practical way forward

Not necessarily a perfect resolution, but a clearer picture of options and a concrete next step.

Simple, clear and supported at every step.

Many people come to mediation having never experienced it. We explain each step before you take it, so you always know what to expect.

1
Confidential Enquiry

A brief, confidential conversation, by phone or online, to understand your situation and whether mediation may be suitable.

2
Intake & Suitability Check

We speak individually with each party to understand their perspective and confirm mediation is appropriate for the circumstances.

3
Mediation Preparation

Both parties are briefed on the process, their role and what to expect before the joint session takes place.

4
Mediation Session

A structured, facilitated conversation, in person or online, where issues are explored and practical options are considered.

5
Agreement & Next Steps

Where an agreement is reached it can be documented. We help you understand your options and any next steps at the conclusion.

Clear support for people in difficult situations.

Three service areas, for the disputes that matter most in families, at work and in business.

Family & Separation Services

Families navigating separation

Separated parents, couples and families dealing with parenting arrangements, property division, co-parenting conflict and the practical decisions that come with separation.

Explore family services →
Professional & Workplace Services

Businesses & organisations

Business owners, employers, employees and commercial parties facing disputes, conflict or communication breakdowns in professional settings that need structured, neutral resolution.

Explore professional services →
Later in Life

Families with ageing parents

Adult family members navigating difficult conversations around aged care, estate planning, living arrangements and family roles, with compassion and structure.

Explore elder mediation →

Trusted. Neutral. Practical.

We bring calm, structure and genuine care to some of life's more challenging conversations.

Genuinely neutral facilitation

Our mediators don't take sides. Their role is to facilitate a fair process, not to push either party toward a particular outcome.

Focused on practical outcomes

We keep sessions focused on what can actually be resolved, workable agreements, not prolonged open-ended discussions.

A fully confidential process

Mediation is private. What is discussed stays between the parties and is not on public record, giving people space to speak openly.

Sensitive and respectful

We understand many disputes involve personal or emotional circumstances. Our approach is always measured, calm and respectful.

Clear communication throughout

You'll always know what to expect at each stage. We explain the process clearly and keep both parties informed from first contact to conclusion.

A sensible first step

Mediation is generally less time-consuming and less expensive than formal legal proceedings, and often more effective at preserving relationships.

What people want to know.

If you're new to mediation, it's natural to have questions. Here are the ones we hear most often.

What is mediation?+

Mediation is a structured, voluntary process in which a neutral third party, the mediator, helps two or more people communicate, explore options and work toward a practical agreement. The mediator doesn't make decisions. That remains entirely with the parties involved.

Is mediation confidential?+

Yes. Mediation is a confidential process. What is discussed in sessions is generally not admissible in court and is not placed on any public record. Confidentiality gives people the freedom to speak openly and explore options without fear of repercussion. There are limited exceptions where disclosure is required by law.

Do I need a lawyer?+

You do not need a lawyer to participate in mediation. However, for some matters, particularly property or commercial disputes, you may wish to obtain independent legal advice before or after your session. We recommend this where appropriate but we do not provide legal advice ourselves.

What happens in the first consultation?+

Your first contact is a brief, confidential conversation where we learn about your situation, explain how mediation works and discuss whether it may be a suitable option. There is no pressure to proceed and no obligation.

Is an agreement guaranteed?+

No. Mediation is a voluntary process and outcomes are not guaranteed. Some mediations reach a full agreement; others result in partial progress or identify practical next steps. Even where a complete agreement is not reached, the process often represents meaningful progress, issues clarified, communication improved, options understood.

Is this legal advice?+

No. Alternative Mediations does not provide legal advice. The information on this website and in our consultations is general in nature. For legal advice specific to your circumstances, please consult a qualified legal practitioner.

Take the next step with confidence.

If you are dealing with a difficult conversation or unresolved dispute, a confidential consultation can help you understand whether mediation is suitable, with no pressure and no obligation.